Every encounter with someone whose views differ from our own offers the potential for wasted time, bruised feelings and looking foolish. Managing interpersonal differences is not easy. Signs of mismanagement are everywhere, in all organizations, homes, in the street or between friends. Mishandling these differences leaves emotional scars, diverts energy from where it is really needed and undermines our moral. It is not surprising that so many people walk away from disagreement. Despite the risk of pain and irritation, the rewards of handling disagreement constructively are gratifying. The constructive handling of disagreement is central to personal satisfaction and organizational effectiveness. Improved skills in the management of interpersonal differences will enrich your work, relationships and career.. The seminar will help participants to: Anticipate and prevent destructive conflicts, Deal with disagreement before it gets out of control, Encourage the expression of differences when confronting them is beneficial y Manage disagreement with more skills and assurance.
A method to understand conflicts and disagreements
Why do we disagree about something or someone?
How to detect the signs of the beginning of a disagreement
How to create the right atmosphere to avoid conflicts
Duration: 6, 7 October
Destinatarios
The programme is designed for all managers who have to constantly face conflictive situations such as: deficient team building, change of culture or management strategy, personal disagreements with a subordinate, etc
